Crystal's Posts (49)

On May 7th, Richard Millington will host another free webinar answering your community questions he hasn't covered before. Want to learn more about how to pull the best content from your community, how to enlist volunteers, or how to develop your community strategy?
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On April 3rd, Richard Millington will host a free webinar answering your community questions he hasn't covered before. Want to learn more about how to pull the best content from your community, how to enlist volunteers, or how to develop your community strategy?
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Why I Don't Like The Term "Troll"

I'm finding more and more that I'm uncomfortable with the way that the term "troll" is becoming a catch-all term for "person who's doing something I don't like." It's an easy word to use: say "troll" and everyone says "Ahh," and nods their head in empathy. I've used this shorthand myself. And I'm resolving to stop using it and find out what's really behind the "troll."
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Today, we're proud to announce a project that's been in the works for a while. A collaboration with Community Pioneer F. Randall Farmer to produce this white paper: "Five Questions for Selecting an Online Community Platform."
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Last week, David Spinks and the team at TheCommunityManager.com gathered together over 300 community professionals for a first year conference that proved to be highly polished and extremely informative - CMX Summit. Here are our takeaways:
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On Thursday, we had the pleasure of hosting Ric Dragon, CEO and co-founder of DragonSearch, for an enlightening hour on Creating Healthy Communities in Social Media. From the origins of the term "community" to how dysfunctional communities are like families, this was a fast-paced hour packed with information.
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On Wednesday, Richard Millington led the latest webinar in our Community Talks series on Community Platform Design and Development. Your community's design is the first thing that prospective members see when they visit your community. Are you putting your best foot forward?
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The Ritz-Carlton Hotel Company prides itself on being the gold standard for hospitality across the world and their record backs up that pride: the list of awards bestowed to their properties is quite impressive. Their service has received note, as well, making them only hotel company to receive the Malcolm Baldrige National Quality Award from the United States Department of Commerce twice. What can you, as a community manager, take from their example?
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Community Roundup: Veterans' Communities

November 11th marks Veterans' Day in the US and related holidays such as Armistice Day and Remembrance Day around the world. After the camaraderie and shared experience of active duty service, many military veterans seek out a form of community when they return to civilian life. Here are some of our favorite communities where US Veterans can find support and resources.
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Take thousands of people all over the world devoted to peacebuilding and international collaboration, put them together in a community and what do you get? The Peace and Collborative Development Network. Founded by Dr. Craig Zelizer in 2007, PCDN has been uniting both job seekers and esteemed professionals in social development fields to help make the world a better place. With a robust selection of resources and a self-maintained advertising program, PCDN is leading the way in its field. Dr. Zelizer took some time to speak with us about where the network has been and where it's going.
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Fish farming, or aquaculture, is the fastest growing agriculture method, making over $80 billion just a few years ago. In this swiftly growing industry, AquacultureHub brings together people interested in their goal to "help advance the development and implementation of aquaculture programs around the world that promote sustainability, food security and food safety, research and advocacy." Network administrator Dr. Barbara Payne McLain, ATOLL Project Director at the University of Hawaii-Manoa, spoke with us about the passionate aquaculture community behind AquacultureHub.
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Beards aren't just for lumberjacks and pirates. In fact, they have a long history as the facial hair of choice for statesmen, educators, and philosophers. Look no further than Bearded Gents for a new generation of bearded wisemen. The site's creator, Gary W. Norman, took a moment to speak with us about the Bearded Gents Community, beard history, and bringing together a community from around the world.
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Ben's Friends Patient Support Communities was launched in 2006 to help people find others suffering from chronic and rare illnesses. It is now a network of over 30 rare disease support communities. John Stamler, a member of Ben's Friends since 2010 and survivor of Atrial Septal Defect, took some time to speak with us about this inspiring and encouraging network of communities.
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Using his experience in a variety of communities, Marc Siegel took us through the steps necessary to create, build, and nourish a human-centered online community experience. Watch the recording and tune into Marc's fabulous stories of community cultivation successes and failures.
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