community management

Best Practices, Community Spotlights, Community Management Talks, Ning News, Social Media, Quick Tips, Tools & Tech

community management (80)

Basic Tactics To Grow Your Online Community Without Any Promotion

Posted by Richard Millington on June 19, 2013 at 9:00am in best practices

Sometimes new members do find their way to your community. Sometimes they do invite their friends. Sometimes you don't need to do much work to make this happen. It's probably not a good idea to bet your client's fee on 'sometimes'. A better approach is to think of tactics and a process to stimulate growth.

14 Events You Can Organize And Celebrate In Your Community

Posted by Richard Millington on June 10, 2013 at 9:00am in quick tips

Shared experiences are vital for community development. They solidify bonds, stimulate activity and provide easy sources of content.

How to Integrate Events Into Your Community Strategy [Video]

Posted by Allison Leahy on June 5, 2013 at 4:19pm in community management talks

Events are an important component to any community's growth strategy. No matter what type of community you have, there are events that you can hold on a recurring or one-time basis to foster a deeper sense of community. Breda Doherty, co-founder and director of Hubb.it and a community management consultant with FeverBee, joined us to discuss the impact of events, explore different types of events, and explain how events can fit into your community strategy. Watch the recording.

Grammar or Personality?

Posted by Crystal on June 5, 2013 at 9:00am in quick tips

With more and more companies trying to use social media as a "human" face of their business, is there a growing place for conversational writing?

The Different Types of Events

Posted by Richard Millington on June 4, 2013 at 12:12pm in best practices

Events play a vital role in the successful development of online communities. Alongside discussions and content events is one of the three ways you can increase participation in your community.

Tickets to ForumCon 2013: The Ultimate Event for Anyone Involved in Creating Communities

Posted by Allison Leahy on June 3, 2013 at 11:21am in tools and tech

Nominate your favorite community cultivator to win a free ticket ForumCon 2013! The conference takes place on June 13th in San Francisco.

Types of Community Growth

Posted by Richard Millington on May 29, 2013 at 9:30am in best practices

How you persuade new members to join a community isn't as interesting as why you are persuading new members to join a community. Making a community bigger won't necessarily make it better. In fact, evidence suggests that making a community bigger will decrease the level of participation. It gets noisier, harder to follow and less personable than it used to be.

How to Find your Community’s First Members

Posted by Richard Millington on May 24, 2013 at 11:15am in quick tips

To get going, you want people who are interested in your company or your industry. You want people who are comfortable with technology. Here is some fertile recruiting ground:

Community Unconference - What I Learned

Posted by Crystal on May 23, 2013 at 1:50pm in tools and tech

Earlier this week, I had the pleasure of attending the Online Community Unconference along with fellow Ning colleagues Allison and John. With about 130 community, social media, marketing, and new media professionals attending, it was an amazing learning and sharing experience.

Community Spotlight: Well-Adjusted, A Bridge to the Next Generation of Insurance Adjusting Professionals

Posted by Allison Leahy on May 21, 2013 at 4:30am in community spotlight

Meet Daniel Kerr, COO of AdjusterPro and founder of Well-Adjusted, a community of insurance claims adjusters. In this interview, Daniel discusses the ins and outs of cultivating a community of practice in a tight niche and shares bits of wisdom along the way.

20 Fantastic Content Ideas For Your Online Community

Posted by Richard Millington on May 20, 2013 at 7:30am in quick tips

Too many communities focus on advice or industry news when they should be focused on community people and activities. The best content for any online community is content about the community. Here are 20 content ideas you can use.

What is Your Community Support System?

Posted by Crystal on May 17, 2013 at 2:00am in social media

Everyone has bad days at work sometimes but as community managers, often we can't use the same outlets to vent our frustrations. When your name and face are publicly connected to your employer, you have to watch what you tweet. When you need to talk about your day, who or what do you turn to?

Create Content That Your Community Will Love [Video]

Posted by Allison Leahy on May 15, 2013 at 7:59am in community management talks

Publish content that your community will love, and you may never be a victim of writer's block again. This sounds like a paradox, but it is the reality of creating a terrific content strategy. In Content and Community, Richard Millington offers advice on the types and frequency of content that you should be developing for your community.

How To Help Members Overcome Their Fear of Participation

Posted by Richard Millington on May 2, 2013 at 12:00pm in quick tips

Members need both the motivation to initiate and to overcome their fear of starting a discussion. Their motivation to initiate will be to either learn something (e.g. "Does anyone know how to....?"), to impress others (e.g. "does anyone else think business class travel isn't as great as it used to be?" or to bond with others (e.g. "I'm upset Kelly got fired from the Apprentice").

Optimizing the New Member Experience: Q&A with Video

Posted by Allison Leahy on April 30, 2013 at 2:10pm in community management talks

Converting newcomers into active, longtime members of your community doesn't happen overnight. Only about 9% of new visitors will ever register for your community, and an even smaller percentage will engage with other community members on a regular basis. In this video, Richard Millington discusses how to craft a new member strategy with warm welcoming content that will help you capture and cultivate the best members for your community.

The 10 Principles Of Professional Community Management

Posted by Richard Millington on April 29, 2013 at 9:00am in best practices

Successful amateurs will still thrive, but organizations will want the reliability of the proven professionals. As part of FeverBee’s Professional Community Management Course, we have developed our 10 principles of professional community management.

The Secret Of Awesome Content

Posted by Richard Millington on April 25, 2013 at 8:10am in quick tips

The best content for an online community is content about the online community. Stop copying content from bigger or smaller news sites. Instead, write about what your members are doing.

How To Convert Mailing Lists Into Active Community Members

Posted by Richard Millington on April 23, 2013 at 10:19am in best practices

Use these steps to improve the conversion rate of mailing list recipients to active community members.

How User Guidelines Help Your Community

Posted by Patrick O'Keefe on April 2, 2013 at 11:02am in best practices

Online community guidelines detail the types of behaviors that are and are not appropriate on your community. They include things that some might consider obvious, but they also include items that are somewhat unique to you and your community.

The 2013 State of Community Management Survey: Participate and Be Heard Today!

Posted by Allison Leahy on April 1, 2013 at 8:45pm in quick tips

Calling all online community catalysts: If you run, manage, administrate for, or are otherwise knowledgable about, the underpinnings of an online community, please consider participating in the 2013 State of Community Management Survey and help to uncover the popular response to crucial questions like: What is the benefit of a community strategy? and What difference does community management make?

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Community Picks

Webinar: Community Platform Design and Development

Community Spotlight: The Peace and Collaborative Development Network

Series: Organizing an Unruly Community

Infographic: The Value of Online Community

Ning News: Unleash the Power of Groups on Ning 3.0

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.

Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to start your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.

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