Best Practices,    Community Spotlights,    Community Management Talks,    Ning News,    Social Media,    Quick Tips,    Tools & Tech

All Posts (163)

Sort by

6 Curation Tools for Community Managers

Posted by Crystal on May 3, 2013 at 11:00am in tools and tech
There's no denying that content is king online, but trying to create all that content on your own? It's exhausting and, frankly, boring for your readers and community members. Using content curation tools is a great way to find fresh content to share, build on, and even allow your community to join in on the editorial process with.
Read more…

How To Help Members Overcome Their Fear of Participation

Posted by Richard Millington on May 2, 2013 at 12:00pm in quick tips
Members need both the motivation to initiate and to overcome their fear of starting a discussion. Their motivation to initiate will be to either learn something (e.g. "Does anyone know how to....?"), to impress others (e.g. "does anyone else think business class travel isn't as great as it used to be?" or to bond with others (e.g. "I'm upset Kelly got fired from the Apprentice").
Read more…

7 Tips for Developing Your Community Guidelines

Posted by Crystal on May 1, 2013 at 2:00pm in best practices
It's the boring part of developing a new community: setting the Dos and Don'ts. While Community Guidelines will be an ever growing part of your community, getting some basics down will not only give users a clear idea of what's right and wrong, but it can also go a long way toward developing your community culture.
Read more…

Optimizing the New Member Experience: Q&A with Video

Posted by Allison Leahy on April 30, 2013 at 2:10pm in community management talks
Converting newcomers into active, longtime members of your community doesn't happen overnight. Only about 9% of new visitors will ever register for your community, and an even smaller percentage will engage with other community members on a regular basis. In this video, Richard Millington discusses how to craft a new member strategy with warm welcoming content that will help you capture and cultivate the best members for your community.
Read more…

The 10 Principles Of Professional Community Management

Posted by Richard Millington on April 29, 2013 at 9:00am in best practices
Successful amateurs will still thrive, but organizations will want the reliability of the proven professionals. As part of FeverBee’s Professional Community Management Course, we have developed our 10 principles of professional community management.
Read more…

Converting Newcomers Into Active Community Members [Video]

Posted by Allison Leahy on April 22, 2013 at 1:54pm in community management talks
In this webinar, FeverBee's Richard Millington reviews key elements of the conversion process and shares a data-based approach for optimizing the new member experience. Watch this presentation to learn how to optimize a new member's journey from registration through the first major milestones, and how to combine social and technological processes to boost conversion rates.
Read more…

How To Use A Community Platform With Social Media Platforms

Posted by Richard Millington on April 17, 2013 at 8:50am in social media
Your community platform is your home. It’s the destination you want your target audience to reach so you can cultivate a community. Social media platforms like Facebook, Twitter, Google+, LinkedIn are not good platforms for building community, because they don't offer you the control you need and you can only reach a tiny percentage of your audience.
Read more…

The Ultimate Welcome For Your Online Community's Newcomers

Posted by Richard Millington on April 8, 2013 at 12:23pm in best practices
Most communities are setup to repulse newcomers. You have to complete dumb questions when you join. Then you’re asked to introduce yourself to others. You should welcome members, not out of obligation, but with the firm intention of ensuring they begin participating and making friends within your community.
Read more…

Why Businesses are Embracing Branded Community Sites

Posted by Amita Paul on April 8, 2013 at 11:32am in social media
Moving beyond Facebook. What's next? Many of us following Facebook’s ongoing updates to News Feeds are convinced that the new rules, filters and algorithms are making it harder for businesses to reach their audience without spending big money on sponsored posts. Given the rising costs and unpredictability of reaching their fan base with organic content, brands and business owners are considering to limit their reliance on Facebook as their core social media platform, and are more likely to continue using Facebook for it’s 1 billion+ users, primarily as one of their many distribution channels.
Read more…

The 2013 State of Community Management Survey: Participate and Be Heard Today!

Posted by Allison Leahy on April 1, 2013 at 8:45pm in quick tips
Calling all online community catalysts: If you run, manage, administrate for, or are otherwise knowledgable about, the underpinnings of an online community, please consider participating in the 2013 State of Community Management Survey and help to uncover the popular response to crucial questions like: What is the benefit of a community strategy? and What difference does community management make?
Read more…

Community Picks

Webinar: Community Platform Design and Development

Community Spotlight: The Peace and Collaborative Development Network

Series: Organizing an Unruly Community

Trending: First Class Lessons from the Ritz-Carlton Employee Community

Infographic: The Value of Online Community

Ning News: Unleash the Power of Groups on Ning 3.0

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to start your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.