Some of the most thought-provoking conversations I see happen on Twitter and this question from Deb Ng sparked a great one this week:
While the consensus was that this particular example was possibly inappropriate for the audience, Jillian Jackson pointed out that conversational patterns shouldn't be verboten in all online communication.
I think we can all agree that colloquial phrases don't always belong in corporate messaging, but with more and more companies trying to use social media as a "human" face of their business, is there a growing place for conversational writing? Quite a few community manager job descriptions actually mention being able to write in a conversational, personable manner as one of the requirements.
As a professional, does casual language and messaging turn you off? What about as a customer? Is there a middle ground?