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tools and tech (10)

Guest Post: How We Measure Content for Community Success

Posted by Shannon Byrne on April 8, 2014 at 11:01am in tools and tech
We believe that healthy communities consist of networks of relationships and that content is simply a tool, a vehicle by which to deepen these relationships for community success. If you’ve been following Loyal for a while, you may have noticed that we’ve recently put a considerable amount of attention towards our content, and we’re seeing great results. Most importantly, we’ve seen increased engagement and interactions with members of our community — results tied directly to our goals and values as a company, as we put people at the center of our work.
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What Does A Community Manager Look Like?

Posted by Crystal on June 28, 2013 at 12:18pm in tools and tech
The Community Roundtable surveys professional community managers annually to develop their State of Community Management reports. The 2013 SOCM was released in mid-June and contains valuable insights about the community management industry and its workforce. I found the information about today's average community manager to be one of the most interesting parts.
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Special Initiatives for Online Communities

Posted by Guest Contributor on June 25, 2013 at 9:00am in tools and tech
Successful Community Managers are experts in facilitating discussions, and we’re all learning best practices on seeding new discussions, responding warmly, etc. These topics are the bread-and-butter of Community Management. In this article, we want to explore special projects or initiatives that add to the community mix.
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6 Curation Tools for Community Managers

Posted by Crystal on May 3, 2013 at 11:00am in tools and tech
There's no denying that content is king online, but trying to create all that content on your own? It's exhausting and, frankly, boring for your readers and community members. Using content curation tools is a great way to find fresh content to share, build on, and even allow your community to join in on the editorial process with.
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