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Communities are collections of people, with desires and egos. Instead of worrying about community in terms of technical platform or UX experience, let’s focus on what makes people tick and want to participate in our online communities. We’ll keep humans at the forefront of this discussion.
Using his experience in a variety of communities, Marc Siegel will take you through the steps necessary to create, build, and nourish a human-centered online community experience. Join us September 10th to learn the ins and outs of connecting with your community in a humanized way.
Tuesday September 10 at 10am PDT
(find your local time here)
Key Takeaways:
- How to humanize interactions with a community
- Activating volunteers to take leading roles within your community
- Tailoring engagement to different member stages
- Effectively designing products within the community
About the Presenter:
Marc Siegel lives in San Jose with one wife, two daughters, and various pumpkins. He’s been doing online community since before the Web existed for NASA, IBM, and several startups, both in consumer and B2B. He has built several support communities where customers help one another solve problems, offloading paid support. Marc’s passion is helping companies get close to their customers, especially for product ideas.
A recording of this webinar will be available on the Ning Community Management Talks channel, and you can follow the conversation on Twitter using the hashtag #NingTalk.
