You shouldn't be guessing what is or isn't working in your community. You should be gathering and analyzing data about your community's health. Metrics can paint a vivid picture about whether your existing, active members are more or less engaged in the community, and they can highlight anything that might be a cause for concern.

If you want to answer questions about how healthy your community is, begin by gathering data. Join us October 1st at 11am Pacific time to find out how to capture and interpret the data that will tell you if you have a healthy community.

At the end of this webinar, you will be able to determine the difference between metrics for return on investment (ROI) and metrics for community health, identify key data points that you should collect to track community health, and turn this data into actionable insights about your community. 

Tuesday, October 1st at 11am PDT

(find your local time here)

Key Takeaways

  • The difference between metrics for ROI and metrics for Community Health
  • Key data you should collect to track and determine Community Health  
  • How to turn this data into actionable insights about your community 
  • How lurkers add value to your community  

About the Presenter

Richard Millington is the founder of FeverBee, a community consultancy, and author of the new book Buzzing Communities. He is also a frequent guest blogger on Cultivating Community and our go-to presenter for the Community Management Talks series. His straightforward, results-oriented style is admired by many in the field, and it's just one of the reasons we've enlisted him to share community management best practices to help Ning Creators (and anyone else) refine their approach and cultivate thriving communities. Richard's next free talk is October 1st at 11am PDT. We hope you can make it!

A recording of this webinar will be available on the Ning Community Management Talks channel, and you can follow the conversation on Twitter using the hashtag #NingTalk.

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to start your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.