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Optimizing the New Member Experience: Q&A with Video

Posted by Allison Leahy on April 30, 2013 at 2:10pm in community management talks
Converting newcomers into active, longtime members of your community doesn't happen overnight. Only about 9% of new visitors will ever register for your community, and an even smaller percentage will engage with other community members on a regular basis. In this video, Richard Millington discusses how to craft a new member strategy with warm welcoming content that will help you capture and cultivate the best members for your community.
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Converting Newcomers Into Active Community Members [Video]

Posted by Allison Leahy on April 22, 2013 at 1:54pm in community management talks
In this webinar, FeverBee's Richard Millington reviews key elements of the conversion process and shares a data-based approach for optimizing the new member experience. Watch this presentation to learn how to optimize a new member's journey from registration through the first major milestones, and how to combine social and technological processes to boost conversion rates.
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Community Picks

Webinar: Community Platform Design and Development

Community Spotlight: The Peace and Collaborative Development Network

Series: Organizing an Unruly Community

Trending: First Class Lessons from the Ritz-Carlton Employee Community

Infographic: The Value of Online Community

Ning News: Unleash the Power of Groups on Ning 3.0

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

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Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.