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loyal (3)

Getting Started with a Community Roadmap for the Entire Team

Posted by Sarah Judd Welch on April 3, 2014 at 4:45pm in best practices
As community managers rise in the ranks, we're often tasked with strategic planning for our entire team. This is our opportunity to align the greater organization around community goals while demonstrating how community initiatives reinforce business goals. Where to start?
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Guest Post: The Art of Gathering Feedback from Your Community (and putting it to good use)

Posted by Shannon Byrne on April 3, 2014 at 4:20pm in best practices
At Loyal, feedback from our community — clients, colleagues, partners, friends, and even sometimes family — is invaluable. In fact, feedback is one of the leading benefits of having a community. It leads to product and service improvements, open channels of communication, customer insight, and sometimes, new product ideas.
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Community Picks

Webinar: Community Platform Design and Development

Community Spotlight: The Peace and Collaborative Development Network

Series: Organizing an Unruly Community

Trending: First Class Lessons from the Ritz-Carlton Employee Community

Infographic: The Value of Online Community

Ning News: Unleash the Power of Groups on Ning 3.0

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to start your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.