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Guest Post: The Art of Gathering Feedback from Your Community (and putting it to good use)

Posted by Shannon Byrne on April 3, 2014 at 4:20pm in best practices
At Loyal, feedback from our community — clients, colleagues, partners, friends, and even sometimes family — is invaluable. In fact, feedback is one of the leading benefits of having a community. It leads to product and service improvements, open channels of communication, customer insight, and sometimes, new product ideas.
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Organizing an Unruly Community: Share Stories

Posted by Carrie Melissa Jones on November 12, 2013 at 9:00am in best practices
By now, you've opened up lines of communication, written and shared solid guidelines, and established benchmarks. You're bound to have made a few in-depth connections with community members. Now is the time to harness these connections, get to know people more deeply, and share their stories.
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How to Integrate Events Into Your Community Strategy [Video]

Posted by Allison Leahy on June 5, 2013 at 4:19pm in community management talks
Events are an important component to any community's growth strategy. No matter what type of community you have, there are events that you can hold on a recurring or one-time basis to foster a deeper sense of community. Breda Doherty, co-founder and director of Hubb.it and a community management consultant with FeverBee, joined us to discuss the impact of events, explore different types of events, and explain how events can fit into your community strategy. Watch the recording.
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20 Fantastic Content Ideas For Your Online Community

Posted by Richard Millington on May 20, 2013 at 7:30am in quick tips
Too many communities focus on advice or industry news when they should be focused on community people and activities. The best content for any online community is content about the community. Here are 20 content ideas you can use.
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Create Content That Your Community Will Love [Video]

Posted by Allison Leahy on May 15, 2013 at 7:59am in community management talks
Publish content that your community will love, and you may never be a victim of writer's block again. This sounds like a paradox, but it is the reality of creating a terrific content strategy. In Content and Community, Richard Millington offers advice on the types and frequency of content that you should be developing for your community.
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Community Picks

Webinar: Community Platform Design and Development

Community Spotlight: The Peace and Collaborative Development Network

Series: Organizing an Unruly Community

Trending: First Class Lessons from the Ritz-Carlton Employee Community

Infographic: The Value of Online Community

Ning News: Unleash the Power of Groups on Ning 3.0

Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to start your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.