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By now, you've opened up lines of communication, written and shared solid guidelines, and established benchmarks. You're bound to have made a few in-depth connections with community members. Now is the time to harness these connections, get to know people more deeply, and share their stories.
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The goal of every community manager is to progress your community through its lifecycle. If you achieve this, you maximize what your community can be, the benefit it brings to your organization, and the benefits that members gain from the community. Watch the recording of Richard Millington's presentation to learn more about The Online Community Lifecycle and improve your approach to community management.
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A breakdown of Ted Rheingold's ForumCon 2013 presentation "How to Make Social Work For Your Forums" including a definition of sociality, a look at the three levels of sharing, how to avoid platform fatigue, and engagement hacks for optimizing your community's presence across popular social platforms.
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Most communities are setup to repulse newcomers. You have to complete dumb questions when you join. Then you’re asked to introduce yourself to others. You should welcome members, not out of obligation, but with the firm intention of ensuring they begin participating and making friends within your community.
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Every few weeks, Ning invites a leading expert to discuss trending topics and best practices for community management. Watch the recordings here.

More than two million people have built a branded social network on Ning. Many of these customers now enjoy thriving online communities. You can find a few of those success stories here.

Learn what it takes to thrive and see what it is possible to achieve with Ning.


Growing a thriving online community is one of the most rewarding things you can do.

Our goal at Ning is to make building a community dead simple. We provide an incredibly reliable, popular, and easy-to-use platform so you can focus on cultivating your community.

Learn how to launch your community in minutes.

Have you considered monetizing your community? Download your free copy of Monetizing Online Forums by Patrick O'Keefe to learn what methods are available, how to implement them, and how you can benefit today.