best practices (51)

It's the boring part of developing a new community: setting the Dos and Don'ts. While Community Guidelines will be an ever growing part of your community, getting some basics down will not only give users a clear idea of what's right and wrong, but it can also go a long way toward developing your community culture.
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Successful amateurs will still thrive, but organizations will want the reliability of the proven professionals. As part of FeverBee’s Professional Community Management Course, we have developed our 10 principles of professional community management.
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Most communities are setup to repulse newcomers. You have to complete dumb questions when you join. Then you’re asked to introduce yourself to others. You should welcome members, not out of obligation, but with the firm intention of ensuring they begin participating and making friends within your community.
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The majority of communities struggle to sustain high levels of activity in their communities. We typically only hear about the rampant success stories. It’s fun to believe that a community will just attract members and explode to life. Unfortunately, that’s probably not going to happen. It’s going to take a lot of hard work, an understanding of why people participate in communities, some principles of activity, and a clear plan of action.
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