best practices

Best Practices, Community Spotlights, Community Management Talks, Ning News, Social Media, Quick Tips, Tools & Tech

best practices (51)

Digest Emails: Yea or Nay?

Posted by Crystal on May 16, 2013 at 9:53am in best practices

Are digest emails good for valuable engagement or do they discourage visits to your community? Take our poll!

Cultivating Communities From Your Audience

Posted by Richard Millington on May 13, 2013 at 10:40am in best practices

The difference between an audience and a community is relationships. The benefits of building communities are high. You can increase spending from existing customers through up-selling, increase in repeat purchases, higher levels of retention.

7 Tips for Developing Your Community Guidelines

Posted by Crystal on May 1, 2013 at 2:00pm in best practices

It's the boring part of developing a new community: setting the Dos and Don'ts. While Community Guidelines will be an ever growing part of your community, getting some basics down will not only give users a clear idea of what's right and wrong, but it can also go a long way toward developing your community culture.

The 10 Principles Of Professional Community Management

Posted by Richard Millington on April 29, 2013 at 9:00am in best practices

Successful amateurs will still thrive, but organizations will want the reliability of the proven professionals. As part of FeverBee’s Professional Community Management Course, we have developed our 10 principles of professional community management.

How To Convert Mailing Lists Into Active Community Members

Posted by Richard Millington on April 23, 2013 at 10:19am in best practices

Use these steps to improve the conversion rate of mailing list recipients to active community members.

How Attribution Helps Build Community

Posted by Crystal on April 16, 2013 at 9:59am in best practices

By using responsible sourcing and attribution, you'll not only liven up your online content, but deepen relationships within your community.

The Ultimate Welcome For Your Online Community's Newcomers

Posted by Richard Millington on April 8, 2013 at 12:23pm in best practices

Most communities are setup to repulse newcomers. You have to complete dumb questions when you join. Then you’re asked to introduce yourself to others. You should welcome members, not out of obligation, but with the firm intention of ensuring they begin participating and making friends within your community.

How User Guidelines Help Your Community

Posted by Patrick O'Keefe on April 2, 2013 at 11:02am in best practices

Online community guidelines detail the types of behaviors that are and are not appropriate on your community. They include things that some might consider obvious, but they also include items that are somewhat unique to you and your community.

How to Deal With Antagonistic Members

Posted by Richard Millington on April 2, 2013 at 10:56am in best practices

Many community managers are either too slow or too fast to remove antagonistic members. They either remove the antagonistic member without fully realizing the role this individual plays within the community, or they spend copious amounts of time trying to convert the antagonist into a happy member.

20 Conversation Starters That Will Get Your Community Talking

Posted by Richard Millington on February 28, 2013 at 12:12am in best practices and quick tips

Are you struggling to stimulate activity in your online community? Do you have lots of members but little participation? Try asking the sorts of questions that stimulate discussion in every online community. Here are 20 conversation starters that will get your community talking.

How to Increase Activity in Your Community

Posted by Richard Millington on February 28, 2013 at 12:08am in best practices

The majority of communities struggle to sustain high levels of activity in their communities. We typically only hear about the rampant success stories. It’s fun to believe that a community will just attract members and explode to life. Unfortunately, that’s probably not going to happen. It’s going to take a lot of hard work, an understanding of why people participate in communities, some principles of activity, and a clear plan of action.

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Community Picks

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